The Amazon Management System
All companies will switch to digital anytime soon. And once that happens, the conventional command-and-control management system will become obsolete. This incoming era will require new management tools and best practices. Now, The Amazon Management System reveals the ultimate digital engine that powered Amazon’s unparalleled growth. Amazon’s trillion-dollar triumph is the desire of everyone, but anyone can attain this level of fortune. In this book, you will learn what has propelled their record streak of growth, their management system, and how you can incorporate it no matter what business you are in or what level.
“As a result of a highly successful advisory and consulting career, Ram Charan has studied innumerable companies and their management systems. The Amazon Management System challenges readers and their organizations to understand and then implement the management system that shortly will be demanded by their customers.”
— Larry Bossidy, former CEO of Honeywell and coauthor of Execution, which spent more than 150 weeks on the New York Times bestseller list.
“Amazon is secretive, but it is not a black box. The management secrets of this supremely successful company are here, revealed by Ram Charan and Julia Yang. You can’t afford not to read this fascinating book.”
— Geoff Colvin, bestselling author and Senior Editor-at-Large, Fortune
“Ram does it again. He distills the maximum brilliance from a very complex company into the minimum number of pages, leaving the reader smarter and better prepared.”
— Johnny C. Taylor, Jr., President & CEO, Society for Human Resource Management (SHRM)
“Most of us watch in awe as Amazon dominates the competition with nonstop rapid-fire disruption. But they are no outlier. Anyone can replicate their success by learning Amazon’s management system as revealed in this short but powerful book.”
— Charlene Li, bestselling author of The Disruption Mindset and Senior Fellow at Altimeter, a Prophet company
“Amazon’s incredible success is a premier case study of organization reinvention. Ram and Julia discover and define six building blocks of Amazon’s success that can be adapted to any organization. Their easy to read ideas and simple to do actions template are the playbook for anyone wanting to create a more effective organization.”
— Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan coauthor of Reinventing the Organization
“No company should try to be like Amazon. But every company can learn from Amazon. Ram Charan and Julia Yang reveal how you can adapt elements from Amazon into your own 21st-century management system to become stronger, smarter, faster, and more successful.”
— Thomas A. Stewart, Executive Director, National Center for the Middle Market and co-author of Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight
“As I was reading this short, to-the-point book, I paused and reflected about our own management system and determined what I needed to change. Whether it’s data, machine learning; cash flow, hiring or customer obsession, Amazon is the leader to learn from and this book is the guide.”
— Michael J. Graff, Chairman, CEO and President, American Air Liquide
“[Ram] has the rare ability to distill meaningful from meaningless and transfer it in a quiet, effective way without destroying confidences.”
— Jack Welch, former Chairman of GE
“[Ram is my] secret weapon.”
— Ivan Seidenberg, former CEO of Verizon
“[Ram]’s like your conscience,”
— John Reed, former CEO of Citicorp
“The most influential consultant alive.”
— Fortune Magazine