Entities

Salesforce

Entity Type
Industry
Founding Date
1999

Salesforce is a global cloud-based software company providing customer relationship management software and applications focused on sales, customer service, marketing automation, analytics, and application development. As the world’s #1 CRM platform, Salesforce aims to bring companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, and artificial intelligence—to connect to their customers in a whole new way. It also enables third parties to use its platform and developer tools to create additional functionality and applications that run on its platform. Its Customer 360 platform empowers its customers to work together to deliver connected experiences for their customers.

SALESFORCE PURPOSE

  • Attract more buyers using personalized marketing.

  • Win more customers by getting to know their needs and concerns.

  • Deliver the amazing shopping experiences your customers expect.

  • Respond faster to customer support issues on any channel.

  • Automate time-consuming tasks by building custom apps.


CUSTOMER 360

  • Customer 360 is the #1 customer relationship management platform.

  • The breadth of Salesforce tech, the platform unites marketing, sales, commerce, service, and IT departments with shared, easy-to-understand data.

  • With a single view of your customer, your teams can create connected, personal customer experiences that build stronger relationships.

  • With Customer 360, you can focus on: establishing your business, reopening, and getting back to delivering exceptional customer experiences.