The Black Swan Group

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The Black Swan Group solves business communication problems with hostage negotiation strategies. Based on emotional intelligence and human nature, the company teaches a unique combination of negotiation skills and communication skills that transcend cultural boundaries and have been tested in negotiations around the world. Its approach provides specific, actionable skills for navigating the negotiation process.


Training for Individuals

Online and in-person training for individuals looking to enhance their negotiation skills.

Training for Businesses

Group training and workshops for companies and professional associations.

Negotiation Coaching

Personalized coaching to help your unique business negotiation situation.